General Terms and Conditions

1. Introduction

Welcome to Texus.fi, an online marketplace operated by Texus Oy (Business ID: 3428904-1). Our address is Mattilanmäki 15 B 8, 33610 Tampere, Finland. By using this website, you agree to comply with these terms and conditions.

2. General Information

• Texus.fi provides a platform for the sale of electric parts and solar systems.
• Texus Oy does not act as a party to sales agreements between buyers and sellers but facilitates transactions between users.
• These terms comply with Finnish law and align with the guidelines of the Finnish Competition and Consumer Authority.

3. User Obligations

• Users must provide accurate information when creating accounts or listings.
• Buyers and sellers are responsible for complying with applicable laws and taxes.
• Any misuse of the marketplace, such as fraud or intellectual property infringement, is prohibited.

4. Products and Listings

• Sellers are responsible for the accuracy and legality of their product listings.
• All products sold must comply with Finnish laws and EU regulations.
• Prohibited items, such as counterfeit or hazardous goods, are not allowed.

5. Payments and Fees

• Payments are processed through secure third-party payment gateways.
• Fees for using Texus.fi may apply; details are provided at the point of sale or registration.
• All prices must be displayed in euros (€) and include applicable taxes (VAT).

6. Shipping and Delivery

• Sellers are responsible for ensuring timely and safe delivery of products.
• Buyers are entitled to delivery within the timeframe specified at purchase.
• If delays occur, sellers must inform buyers promptly and provide a resolution.

7. Delivery Time

• Standard delivery times should not exceed 30 days unless otherwise agreed upon with the buyer.
  
• If the seller fails to deliver the product within the agreed timeframe, the buyer has the right to cancel the order and receive a full refund.
• Sellers must notify buyers promptly of any delays and provide an updated delivery estimate.
• Express shipping options, if offered, must clearly state the expected delivery timeframe and any additional costs.

8. Returns and Refunds

• Buyers have the right to cancel their purchase within 14 days of receiving the product, as per Finnish Consumer Protection Law.
• Returns must be processed in accordance with the seller’s return policy.
• Refunds are issued to the original payment method within 14 days of return approval.

9. Liability

• Texus Oy is not liable for transactions between users or the quality of products sold on the marketplace.
• Sellers are fully responsible for resolving disputes with buyers regarding products or services.

10. Privacy and Data Protection

• Texus.fi complies with the EU General Data Protection Regulation (GDPR) and Finnish data protection laws.
• Please refer to our Privacy Policy for detailed information on how we collect, store, and process user data.

11. Amendments to Terms

Texus Oy reserves the right to amend these terms and conditions. Changes will be communicated on the website, and continued use of the platform implies acceptance.

12. Governing Law

These terms and conditions are governed by Finnish law. Disputes will be resolved in the Tampere District Court.